Privacy policy

Last updated: July 1, 2025

Aggarwal Apparels operating under the trade name LUVANI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Powered by Shopify, this Privacy Policy explains how we collect, use, and disclose your personal information when you interact with the Services. If there's a conflict between this and our Terms of Service, this Privacy Policy governs with respect to personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you’ve read and understood how your information is collected, used, and disclosed.

 

Personal Information We Collect or Process

“Personal information” means data that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information. What we collect may vary depending on how you interact with the Services:

  • Contact details – Name, addresses, phone number, email
  • Financial information – Payment and card details, transaction info
  • Account information – Username, password, preferences
  • Transaction information – Items viewed, purchased, returned, etc.
  • Communications – Messages sent to our customer support
  • Device information – IP, browser, device, and network identifiers
  • Usage data – How and when you interact with our Services


Personal Information Sources

  • Directly from you – When you browse, create an account, contact us, etc.
  • Automatically – Via cookies, browsers, and analytics tools
  • Service providers – Who collect or process data on our behalf
  • Partners/Third parties – For marketing, support, or compliance


How We Use Your Personal Information

  • To provide and improve the Services – Orders, accounts, preferences, reviews, shipping
  • Marketing and Advertising – Email, text, or ads based on your behavior or preferences
  • Security and Fraud Prevention – Identity verification, fraud monitoring
  • Customer Support – Respond to your inquiries and support requests
  • Legal Compliance – Responding to requests from authorities or enforcing our terms


How We Disclose Personal Information

  • To Shopify and service providers (IT, payment, shipping, analytics)
  • To marketing partners for personalized advertising
  • To fulfill customer instructions (e.g., delivery partners or social media tools)
  • To affiliates within our corporate group
  • In the event of a legal process, acquisition, or merger


Relationship with Shopify

Shopify hosts and powers our store. Information you share may be processed by Shopify and its global infrastructure to operate and enhance the Services. Shopify may also collect behavioral data across merchants to improve its services. For more information:
- Shopify Privacy Policy: shopify.com/legal/privacy/app-users
- Your data rights: privacy.shopify.com/en


Third-Party Links

We may link to third-party websites or platforms not controlled by us. We’re not responsible for their content or privacy practices. You should read their policies before engaging.


Children’s Data

We do not knowingly collect data from children under the age of majority. If you're a parent or guardian and believe your child shared data with us, contact us to delete it. We don’t sell or share data of users under 16.


Security and Retention

While we take reasonable measures to protect your data, no system is completely secure. We retain personal data as long as necessary to fulfill our obligations and legal requirements.


Your Rights and Choices

  • Access – Request a copy of your personal data
  • Delete – Ask us to erase your information
  • Correct – Request correction of inaccurate data
  • Portability – Request data in a transferable format
  • Unsubscribe – Opt out of marketing emails anytime

You can contact us to exercise any of these rights. You may need to verify your identity or appoint an authorized agent. We will respond as required by law.


Complaints

If you have concerns about our data practices, contact us using the details below. You may also lodge a complaint with your local data authority.


International Transfers

Your personal information may be processed outside your country of residence. If transferred from the EU/UK, we rely on lawful mechanisms like Standard Contractual Clauses.


Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated "Last updated" date.


Contact

Email: contact@luvani.in
Address: Ground Floor, SCO No 26, CGR, SS Nijjar Chownk, Mundi Kharar, New Chandigarh, SAS Nagar, PB, 140301, IN